Return Policy

You may request a return within 7 calendar days of the delivery date. Returns requested after the 7-day window will not be eligible for a refund or exchange.

New, sealed products can be returned within 7 days as long as:

• The product is unopened and in its original, undamaged packaging.
• There is no damage to the item or its accessories.
• All included items, manuals, and cables are returned.

We will refund the full purchase price (minus any original shipping on buyer's-remorse cases — see below).

Used and pre-owned products are also eligible for a 7-day return window, provided that:

• There is no new damage beyond the condition described at the time of sale.
• The item is returned with all components that originally shipped with it.

Pre-existing cosmetic wear documented in the listing does not count as damage for return purposes.

If you're returning an item simply because you changed your mind (buyer's remorse), the return is still accepted within 7 days, but a 15% restocking fee will be deducted from your refund.

• The 15% fee is calculated from the item's purchase price.
• Original outbound shipping is non-refundable on buyer's-remorse returns.
• The restocking fee is not applied when the return is due to a defective item, an item sent in error, or damage that occurred in transit.

1. Contact us within 7 days of delivery with your order number and the reason for the return.
2. We'll reply with return instructions and the shipping address.
3. Ship the item back carefully packed. We recommend a tracked, insured service.
4. Once we receive and inspect the item, your refund is processed within 3–5 business days.