Privacy Policy

We collect information you provide directly to us, including:

• Contact details — name, email, phone, and shipping address when you place an order or submit a request.
• Order details — the items you purchase and transaction records needed to fulfill orders.
• Service requests — details you submit through our help desk, custom emulator, VHS digitization, and contact forms.
• Account details — if you create an account, your login email and role.
• Usage data — basic analytics about how you interact with our site, such as pages visited.

We use the information we collect to:

• Process and ship your orders, and provide order status updates.
• Respond to your support, build, and service requests.
• Communicate with you about your orders or inquiries.
• Improve our website, products, and services.
• Prevent fraud and protect both you and our business.
• Comply with legal obligations.

We use industry-standard security measures to protect your personal information. Payment details are processed through our secure payment provider — we do not store full card numbers on our servers. While we strive to protect your data, no method of transmission over the internet is 100% secure.

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly.

We do not sell your personal information. We may share information only with:

• Service providers who help us operate (payment processors, shipping carriers, email delivery).
• Authorities when required by law or to protect our rights and safety.

You may:

• Request access to or a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal requirements (such as retaining order records).
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.